Worldwide SMB Business Applications Update, 2021This IDC Survey looks at the shifting business application priorities of small and medium-sized businesses (SMBs), including customer-related applications, human capital applications, and back-office applications. After more than a year of operating in a COVID-19 world, SMBs have shifted their focus to four key applications to support their business, preferring industry solutions or customizations and the cloud in many cases. It also examines the triggers and barriers they are encountering...
IDC by Shari Lava